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Terms & Conditions

These are terms Leapfrog Internet Marketing ask clients to agree to before starting any SEO services.

SEO Contract

By engaging the services of Barceloneta limited (hereafter referred to as Leapfrog Internet Marketing) you confirm that you are in agreement with and bound by the terms and conditions set out below.

1. Definitions

The client: the company or individual requesting the services of leapfrog internet marketing.Leapfrog Internet Marketing: provider of search engine optimisation (SEO).

2. General

Leapfrog Internet Marketing will carry out work only where an agreement is provided either by email, telephone, mail or fax. an ‘order’ is deemed to be a written or verbal contract between leapfrog internet marketing and the client, this includes telephone and email agreements.

3. Search Engine Optimisation (SEO)

Whilst every endeavour will be made to ensure that the client’s website and any scripts or programs are free of errors, Leapfrog Internet Marketing cannot accept responsibility for any losses incurred due to malfunction of the website or any part of it.

The client agrees to make available as soon as is reasonably possible to Leapfrog Internet Marketing all materials, passwords, log-ins and any other information required to complete the SEO campaign or web design project to the agreed standard and within any pre-agreed set deadlines.

Leapfrog Internet Marketing will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Leapfrog Internet Marketing will not be liable for any content added to the site, in particular clients should ensure content written by leapfrog internet marketing and added to their site meets with their approval and must notify leapfrog internet marketing within seven days of publication if such content needs to be amended or removed.

4. Disclaimers and limitations on liability

  1. Leapfrog Internet Marketing shall not be responsible for URLs dropped in rank, excluded or otherwise penalised by a search engine for any reason, websites can go down as well as up.
  2. Leapfrog Internet Marketing shall not be responsible for delays or failure of performance resulting from internet service provider delivery problems or failure, or any communication or delivery problems associated with client’s receipt of the account service data. leapfrog internet marketing shall not be responsible for acts or causes beyond their control, including but not limited to: acts of God, strikes, lockouts, communications line or equipment failures, power failures, earthquakes, or other disasters.
  3. Whilst every effort will be made to achieve the best positions in the major search engines, Leapfrog Internet Marketing does not guarantee or warrant that client’s URLs will achieve a favourable position, or any position, within a particular search engine.
  4. You expressly agree that use of the Leapfrog Internet Marketing services provided hereunder is at your sole risk. these services are provided on an “as is” and “as available” basis.

5. Payment of accounts

All invoices must be settled within 15 days of the invoice date. invoices are sent at the end of the month being charged. Leapfrog Internet Marketing reserve the right to cease work and remove work/content where payment is overdue (following reasonable attempts by leapfrog internet marketing to contact the client and resolve any payment issues) and ultimately leapfrog internet marketing may take legal action to recover any outstanding monies owed.

6. Cancellation

  1. The client can cancel the services provided at any time, with a rolling 30 day notice period.
  2. The client is entitled to cancel the services by emailing admin@leapfrogim.co.uk no more than 40 days after the 1st day of the agreed start date of services. If Leapfrog Internet Marketing accepts your cancellation request you will be provided with written confirmation of the cancellation. at this point, all payments made will be refunded within 30 working days, and any outstanding invoices cancelled.

Complaints procedure

Anyone who experiences a problem with the services provided by leapfrog internet marketing should raise the matter directly using our online contact form to do so, giving sufficient information and clearly outlining the grounds for complaint.

Company registration no: 9299872.

Office: Gateway House, 8 Kings Parade, Kings Road, Fleet, Hampshire, GU51 3AB, United Kingdom

Tel: 01252 217141

  • "As part of the service, the team at Leapfrog reviewed one of my websites for SEO and presented their findings in video format. I’ve never seen anything like this before and I could see the results of the tests and clear recommendations for action. I can thoroughly recommend this part of Leapfrog's service!!"

    Peter Clarke, PPG Proofreading
  • "One area in which Leapfrog has excelled is communication. Any queries are always promptly dealt with and we also receive excellent monthly reporting, with videos that clearly explain our progress. This is great as it gives us a clear picture of what’s going on."

     Leigh Emmerson, Voice Fairy
  • “Leapfrog provides fantastic video reports, to help explain the topline results. As SEO is a hidden science, this has made the whole process a lot clearer.”

    Rebecca Couture, Rebecca Couture Millinery
  • "When it comes to organic SEO, Leapfrog's your company. Thanks for everything you've done for my business."

    Paul Deach, Deachy Social Media
  • "Over a 6-month period, we’ve improved from a position of no ranking at all, to achieving page 1 rankings for our key search term. In a highly competitive market, this is really impressive and has already increased our organic traffic by more than 400% over a 6-month period. We can definitely recommend Leapfrog to other businesses struggling to get seen by Google."

    Leigh Emmerson, Voice Fairy
  • "I’m very happy to recommend Leapfrog Internet Marketing. They took the time to really understand our organisation’s marketing strategy and provided an SEO solution that significantly improved our Google listing. In summary: professional, honest, fun, results-orientated."

    Charles Wallace, BAE Systems
  • "Leapfrog Internet Marketing has been key in supporting my clients, providing SEO services to allow them to achieve increased and more qualified traffic to their sites. I've worked with Geoff and the team on several different sized projects and am very pleased with the results achieved. I highly recommend Leapfrog Internet Marketing for your online SEO needs."

    Oliver Schlieben, Digital Marketing Strategist
  • “The company is really helpful and approachable and you’re never made to feel embarrassed when asking questions.”

    Rebecca Couture, Rebecca Couture Millinery
  • "Leapfrog Internet Marketing has been a key resource in providing insights and strategies within the SEO arena. Their work is always of a very high standard and always delivered on time. I would have no hesitation in recommending Leapfrog to any business."

    Drew Griffiths, Mosaic
  • "I've been benefitting from Leapfrog’s expertise and experience for several months now and really value the way in which they make knowledge so accessible. We've worked on improving website authority and content, list building and social media optimisation. A great company to work with and very good value."

    Chris Farrance, Frontier Digital Business Consultants
  • "Month-on-month we’ve seen fantastic improvements. Over the first 6-month period, search traffic has increased by over 550%. We've achieved page 1 rankings for at least 85 keywords relating to our key products, the site is now found on Google nearly 5000 times per month and an additional 800+ users visit the site monthly."

    Rebecca Couture, Rebecca Couture Millinery
  • "The team at Leapfrog has been able to keep an eye on our site, using their specialised knowledge to not only spot any invisible problems that will affect SEO and site speed, but also identify any coding errors. This kind of value-added benefit is a great asset and makes a real difference for our company."

    Leigh Emmerson, Voice Fairy
  • "Leapfrog Internet Marketing have been working on our website for 6+ months now and we have certainly seen the benefits of professional SEO. Organic leads have significantly increased in line with our Google position and ranking. I’d highly recommend Geoff and the team at Leapfrog Internet Marketing."

    Mark Dalton, The Tech Lounge
  • “We’re really happy with Leapfrog Internet Marketing. We feel every step has been clearly explained, the communication is excellent and we’ve seen month-on-month improvements that have converted to enquiries and those all-important sales. We’ve definitely received the return on investment we were looking for.”

    Rebecca Couture, Rebecca Couture Millinery
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